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Postby _Stork_ » Mon Feb 26 2018 13:15

Hello!

Unfortunately the EMS mail is not working so perfectly. My order from India to Ukraine has been going for a month. I am very sorry that my order has been going on for so long. I hope I have enough patience for this :oops:

Oleg
Last edited by _Stork_ on Mon Mar 05 2018 12:09, edited 1 time in total.
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Postby michelangelo » Mon Feb 26 2018 17:50

Dear Oleg,
I am really sorry about your issue with this order. I've personally recontacted Allo again.

Few considerations: Volumio operates in dropshipping, so your order has been shipped from Allo India. Also, don't worry, if there is one company known for its outstanding customer support is Allo, so I am sure your problem will be solved soon, (indepentently by the unsupportiveness from one of their employee).
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Postby _Stork_ » Mon Feb 26 2018 21:17

michelangelo wrote:Dear Oleg,
I am really sorry about your issue with this order. I've personally recontacted Allo again.

Few considerations: Volumio operates in dropshipping, so your order has been shipped from Allo India. Also, don't worry, if there is one company known for its outstanding customer support is Allo, so I am sure your problem will be solved soon, (indepentently by the unsupportiveness from one of their employee).


Thank you, your support is very valuable to me! :)
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Postby _Stork_ » Mon Mar 05 2018 12:11

Hooray, I received my order today. Thank you for wonderful products! :D

Patience is power! :D
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Postby adct2luv » Fri Apr 27 2018 16:18

Hi, I just Order 2 day ago but I can't find how to track my order. Please, you suggest me.
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Postby michelangelo » Fri Apr 27 2018 16:31

Hi, as soon as your order is shipped, you will receive your tracking number via email

You can contact me directly via the form on the website to get support for your purchases ;)
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Postby adct2luv » Fri Apr 27 2018 16:41

That is the FAST reply

Thank you Michelangelo :)
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